Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains what personal information Horing247 collects through horing247.com, how we use it, and the choices you have.

1. Who we are

Horing247 is an online retailer operated by Darth Consulting CC, trading as Horing247, in Namibia. We sell and deliver products to customers in Namibia. In this Policy, “we”, “us” and “our” mean Horing247.

2. Information we collect

We collect information needed to run the shop and provide the services you request. This may include:

contact details such as your name, email address and phone number;
delivery and billing details such as your address and delivery instructions;
account details and information you provide when you contact us;
order details, including products, quantities, prices, payment status, delivery status and relevant order messages;
newsletter subscription status and preferences, if you sign up or choose marketing at checkout;
cart contents and email address for cart reminders, if cart reminders are enabled and you have provided an email address during checkout;
technical information such as your IP address, browser, device, pages visited and request times, which may appear in hosting or security logs.

When you pay online, the payment provider processes your payment details. We receive information such as the payment status and transaction reference needed to match the payment to your order. We do not store your full card number.

We may also receive information you choose to send us through the contact form, by email or through another support channel.

3. How we use information

We use personal information to:

create and manage your account and verify your email address;
accept, process, fulfil and deliver orders, and provide order or payment updates;
respond to questions, complaints, returns and support requests;
send marketing messages when you have chosen to receive them, and record or action unsubscribe requests;
send cart reminders when that feature is enabled and your cart is associated with an email address;
protect the Site, prevent fraud and abuse, and keep operational records;
meet legal, tax, accounting and regulatory requirements.

We do not sell personal information or share it with other businesses so they can market their own products to you.

4. Cookies and local storage

The Site uses essential browser storage to operate the shop. This includes a session cookie for your cart and account session, a security token cookie to protect forms, a language preference cookie if you choose a language, and local storage to remember that you have confirmed the age notice.

Our hosting, content delivery or security providers may use technical cookies or similar tools to protect and deliver the Site. If analytics or advertising tags are enabled on the Site, those tools may collect browsing or device information under the relevant provider's privacy notice.

You can manage cookies and local storage through your browser settings. Blocking essential storage may prevent parts of the shop, including the cart or checkout, from working properly.

5. When we share information

We share only the information needed for a specific service or legal requirement. Depending on your order and choices, this may include:

payment providers, such as Payclio or any other provider offered at checkout, to process a payment and report its status;
couriers and delivery providers, to deliver your order;
hosting, content delivery and security providers, to operate and protect the Site;
email or SMS providers, to send account verification, order updates or messages you requested;
professional advisers or public authorities where disclosure is required by law or needed to protect our rights, customers or the Site.

These providers may process information in the countries where their systems operate, which may be outside Namibia. Their use of information is governed by their own service terms and privacy notices.

6. Storage and security

We keep order and payment records for order support, accounting and other legal requirements. We keep account, support and marketing information for as long as it is needed for the purposes described in this Policy. When you unsubscribe, we keep a limited record of that choice so we can honour it and avoid sending further marketing messages.

We use reasonable technical and organisational safeguards to protect information. No website, transmission or storage system can be guaranteed completely secure.

7. Your choices and requests

You can unsubscribe from marketing emails using the link in the message. Order, payment, delivery and account security messages may still be sent when they are needed to provide a service you requested.

You may contact us to ask for access to, correction of or deletion of personal information associated with you. We may ask you to verify your identity before acting. We may need to retain some order or financial records, or a limited unsubscribe record, where needed for legal, accounting, security or dispute-resolution purposes.

8. Children and third-party links

Horing247's products and shopping services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18 for the purpose of selling products to them. If you believe a child has provided personal information, contact us so we can review it.

The Site may link to websites or services operated by others. We do not control their privacy practices. Please read their privacy notices before providing them with personal information.

9. Changes and contact

We may update this Policy by posting a revised version on this page. The date at the top shows when it was last updated.

For privacy questions or requests, email [email protected].